A community venue should have policies that cover as many emergency procedures as it deems necessary. A comprehensive template is available here from WorkSafe.
First Aid practitioners should be confident dealing with basic injuries. Community venues should allocate funding for a few staff members to be trained in first aid procedures. Training should be provided by licensed first aid training providers or medical professionals.
All incidents must be recorded clearly. ACC forms for work-related injuries should be filled out.
Make sure there is a comprehensive first aid kit in the office. Check all items regularly. Throw out medication that is expired and replace items that have been contaminated, damaged or used.